Sessions

Feb. 1

Feb. 8

Feb. 15

Feb. 22

ServTracker NextGen Overview

Update on the next generation of ServTracker and the roadmap for additional functionality and release.

How do I manage client menu choices and meal exceptions?

Managing client menu choices, allergies and food aversions. This session will provide you a working knowledge of how to most efficiently capture these exceptions and choices. This session will cover restricted diet functionality, menu choice and special meal requirements.

ServTracker 101

An introduction to the ServTracker basics. Overview of core ServTracker modules. A few tips and tricks may be weaved into this session if you're lucky!

Q&A Session – Bring your questions

Join your peers and bring questions about your home delivered meal program that you want to talk to other agencies about. Walk away with new ideas (and new colleagues).

EDI Claims Billing

During this workshop users can learn how to automate the process of billing Medicaid or Private Insurance (MCO) payors with the Electronic Data Interchange billing module in ServTracker.

Mobile Meals Chronic Condition Intervention Monitoring

Learn about a intervention management system that was original developed years ago for a project with Meals on Wheels of Central MD and Johns Hopkins hospital. The feature allows tracking clients with chronic health conditions and monitoring their health with daily assessment monitoring and weekly or bi-weekly surveys. This tool can be a tremendous asset […]

Success Stories – Customer Spotlight on New Healthcare Partnerships

In this panel discussion format, you'll hear from 2 ASI customers that have successfully integrated ServTracker with their healthcare payors to manage unique program requirements. The first organization, based in Rhode Island, has been awarded a contract to provide fresh groceries to clients who have certain pre-defined chronic health conditions. This is funded through Medicare […]

Managing Homecare Working Schedules / Mobile Technology

Creating and modifying your working schedules properly is the key to success in using the homecare scheduler. We'll cover how to send data from the ServTracker scheduler to the mobile app, how an employee interacts with the app on their device, and how managers can see employee service delivery through the mobile dashboard. Review the […]

ADC Service Management

We'll explore intake through service delivery. During this process we'll touch on things that may provide insight as to how you can maximize your use of ServTracker to capture Adult Day services.

Transportation Intake & Scheduling

Learn how you can schedule your transportation client services. From fixed/repeatable trips to demand response trips. We'll take you on a trip through our transportation scheduler.